When students are deciding whether to enroll in a course, they donāt care about your curriculum outline or your faculty credentials. They care about what happens after they sign up. One real story from a student who went from unemployed to hired in six months beats ten pages of course descriptions every time.
Why testimonials beat brochures
Most schools and training providers spend months designing fancy brochures, building sleek websites, and writing mission statements that sound like corporate slogans. But when a prospective student lands on your page, theyāre not looking for perfection. Theyāre looking for proof. Proof that someone just like them made it through the program and got results.Take Sarah from Glasgow. She was working two part-time jobs, barely keeping up with rent, and wondering if going back to school was worth it. Then she watched a 90-second video of Jamal, a former student whoād been in the exact same spot. Jamal didnāt have a degree. He didnāt have connections. He just finished a 12-week digital marketing course, landed a job at a local agency, and doubled his income. That video? It was the only thing that made Sarah click āEnrollā.
Testimonials arenāt just nice to have. Theyāre the deciding factor for 73% of students, according to a 2024 survey by the UK Further Education sector. Thatās higher than price, location, or even course length. Why? Because people trust people-not logos.
What makes a testimonial actually work
Not all student stories are created equal. A vague quote like āThis course changed my lifeā does nothing. Itās noise. Hereās what actually moves the needle:- Specific results: āI went from Ā£18k to Ā£32k in salary within 4 months.ā
- Real names and photos: No anonymous āStudent Aā. Use real people.
- Before-and-after context: Show where they started-financial stress, job loss, confusion, fear.
- Video over text: 82% of viewers remember video testimonials vs. 35% for written ones.
- Authentic emotion: Let them cry, laugh, or pause. Donāt script it.
One college in Leeds saw a 41% increase in conversions after replacing generic quotes with video stories. They didnāt change the course. They just let students speak.
Where to place testimonials for maximum impact
Putting a testimonial at the bottom of your homepage is like putting a fire extinguisher in the basement. Itās there-but no one sees it when they need it.Hereās where real enrollment boosters live:
- Homepage hero section: Lead with a student video. Not your logo. Not your tagline. A real person saying, āI didnāt think I could do this-until I did.ā
- Course landing pages: Add 2-3 testimonials right after the course outline. Match the studentās background to the ideal learner. If your course targets career changers, feature a career changer.
- Checkout page: Show a testimonial right before the payment button. āYouāre about to invest in yourself. Hereās what others gained.ā
- Email follow-ups: Send a 30-second video from a recent grad to anyone who abandoned their cart. āHey, I was where you are. Hereās how I got through.ā
One online coding bootcamp in Manchester tracked their funnel. They moved a single testimonial from the footer to the checkout page. Enrollment jumped 27% in two weeks.
How to collect powerful stories (without begging)
You canāt wait for students to send you testimonials. You have to ask-smartly.Hereās how to get real, high-quality stories without sounding like a salesperson:
- Ask at the right time: Donāt ask on day one. Wait until week 8 or after graduation. Thatās when results are fresh.
- Give them a prompt: āWhatās one thing you wish youād known before starting?ā or āWhat changed for you after the course?ā
- Offer a simple format: āJust record a 60-second clip on your phone. No editing needed.ā
- Make it rewarding: Offer a free certificate, a LinkedIn recommendation, or a small gift card. Not cash. Itās about recognition, not payment.
- Follow up with the quiet ones: The most impactful stories often come from students who didnāt say much in class. Reach out personally.
One training provider in Edinburgh started sending a handwritten note to every graduate. Inside: āWeād love to feature your story. No pressure-just tell us what changed.ā Response rate? 68%. Most sent videos within 48 hours.
Turn stories into marketing fuel
Donāt just stick testimonials on your website. Use them everywhere.- LinkedIn ads: Run carousel ads with 3 student photos and quotes. Target job titles your students want.
- YouTube shorts: Cut 15-second clips of students saying, āI got hired after this course.ā
- Google Local Service Ads: Add student photos and results to your business profile.
- Brochures and flyers: Replace stock photos with real students. Even a simple headshot and quote increases trust by 50%.
When a college in Nottingham replaced all their stock imagery with real graduate photos on their social media, their follower growth doubled in three months. Engagement went up. So did applications.
What not to do
There are traps. Avoid these at all costs:- Using actors: Fake testimonials get found. And they destroy trust faster than silence.
- Over-editing: If it sounds like a commercial, itās dead. Keep pauses, stumbles, and real tone.
- Only showcasing top performers: If every student got a Ā£70k job, no one believes you. Show the 25-year-old single parent, the 52-year-old returning to work, the person who went from zero to junior role. Thatās who your audience is.
- Ignoring negative feedback: If a student says, āIt was hard,ā thatās okay. Itās real. It builds credibility. Donāt censor struggle.
Measure what matters
Donāt just collect testimonials. Track their impact.- Compare conversion rates on pages with vs. without testimonials.
- Use UTM tags on video links to see which stories drive the most clicks.
- Ask new students: āWhat made you decide to enroll?ā and log if they mention a specific testimonial.
One provider found that 61% of new enrollees referenced a specific student story during their intake call. Thatās not luck. Thatās strategy.
Start small. Start now.
You donāt need a marketing team. You donāt need a budget. You just need one real story.Reach out to one graduate this week. Ask them to record a 60-second video on their phone. Post it on your website. Share it on Instagram. Send it to your next lead.
Thatās it. No fancy tools. No agency. Just one personās truth-and the power it has to change someone elseās mind.
How do I get students to give testimonials?
Donāt ask right after they finish. Wait until theyāve seen results-usually 4 to 8 weeks after graduation. Send a personal message: āWeād love to share your story. Just record a quick video on your phone. No editing needed.ā Offer a small thank-you like a certificate or LinkedIn recommendation. Most students are happy to help when asked respectfully.
Should I use video or written testimonials?
Video wins. People remember 82% of video testimonials versus 35% of written ones. Video shows emotion, tone, and authenticity. But if video isnāt possible, use written quotes with real names, photos, and specific results. Never use anonymous or vague quotes.
Where should I put testimonials on my website?
Put them where decisions are made: homepage hero section, course landing pages right after the description, and especially on the checkout page. Avoid burying them in the footer. The goal is to show proof right before someone hits āEnrollā.
Can I use testimonials from students who didnāt succeed?
Yes-if theyāre honest. A student saying, āIt was tough, but I finally got my first job in marketing,ā builds more trust than someone claiming they became a CEO overnight. Real struggle makes success believable. Avoid fake perfection. Authenticity drives enrollment.
How do I know if testimonials are working?
Track conversion rates on pages with and without testimonials. Use UTM tags on video links to see which stories drive traffic. Ask new students during intake: āWhat made you decide to enroll?ā If they mention a specific student story, you know itās working. A 15-30% lift in conversions is common after adding real testimonials.
Comments (14)
James Winter November 4 2025
This is just feel-good nonsense. People don't enroll because of some guy named Jamal. They enroll because the price is low and the certificate looks good on LinkedIn.Aimee Quenneville November 6 2025
Wow. So... you're telling me that real people > corporate fluff? Shocking. I'm crying. šššCynthia Lamont November 7 2025
You say video testimonials work? 82% retention? That stat is made up. Where's your peer-reviewed source? And why are you ignoring the fact that most students are on mobile and hate watching videos? This whole post is amateur hour.Kirk Doherty November 8 2025
I've seen this before. Schools post a few student stories and think they've cracked the code. It's not magic. It's just basic psychology.Dmitriy Fedoseff November 10 2025
In my culture, storytelling is sacred. Not a marketing tactic. When you reduce someone's struggle to a 60-second clip for enrollment numbers, you strip away their dignity. This isn't persuasion. It's exploitation dressed as empathy.Meghan O'Connor November 11 2025
You say 'real names and photos' but didn't mention consent. What if someone regrets it later? What if they get doxxed? This post reads like a scam playbook disguised as advice.Morgan ODonnell November 12 2025
I've worked in adult ed for 15 years. The best testimonials come when you don't ask at all. Just let people talk. Sometimes the quietest ones have the loudest stories.Liam Hesmondhalgh November 13 2025
This is the same garbage every year. 'Just record a video on your phone!' Yeah right. Most students are working 60 hour weeks and can't afford a decent mic. Stop pretending this is easyPatrick Tiernan November 13 2025
Honestly why are we even talking about this like its rocket science. Just show a guy crying because he got a job and people click. Thats it. No theory neededPatrick Bass November 14 2025
You mention 'authentic emotion' but then say 'don't script it.' That's contradictory. You can't expect raw emotion without guiding the person to a moment where it naturally surfaces.Tyler Springall November 16 2025
This entire strategy is based on emotional manipulation. You're not helping students. You're weaponizing their trauma to fill seats. Disgusting.Colby Havard November 18 2025
The assertion that testimonials drive enrollment is statistically unsubstantiated without control variables. Moreover, the cited 2024 survey lacks methodological transparency. One must question the integrity of data-driven claims that lack peer-reviewed validation.Amy P November 19 2025
I work at a community college and we did exactly this - swapped out stock photos for real student videos on our homepage. Enrollment jumped 34% in 3 weeks. One woman cried in her video because she got her first paycheck after 10 years of being unemployed. We didnāt edit a single second. Thatās the power of truth.Ashley Kuehnel November 19 2025
Just a quick tip - if you're collecting videos, always send a thank-you note with a small gift card (even $5). People forget how much it means to be seen. Also, don't forget to ask for permission to use their story on social media. A little respect goes a long way. š